Terms and Conditions

These Terms of Use were last revised on January 01, 2019.


JustHealthExperts LLC, a Colorado limited liability company, provides the JustHealthExperts.com site and related services subject to your compliance with the terms and conditions set forth below.  Your use of JustHealthExperts.com signifies your acknowledgment of and agreement to these Terms of Use. 

These Terms of Use apply to all users of the website JustHealthExperts.com and any other affiliated websites owned or controlled by JustHealthExperts LLC (collectively “JustHealthExperts.com”). The term “users” includes both registered members of JustHealthExperts.com and any other person that accesses JustHealthExperts.com at any point for any amount of time. 

JustHealthExperts.com may contain links to third party websites that are not owned or controlled by JustHealthExperts LLC JustHealthExperts LLC has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party websites.  In addition, JustHealthExperts LLC will not and cannot censor or edit the content of any third-party site. You expressly relieve JustHealthExperts LLC from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the JustHealthExperts.com website and to read the terms of use and privacy policy of other websites that you visit.

JustHealthExperts LLC has established a Privacy Policy to explain to users how personal information is collected and used, which is located at the following web address:

Your use of JustHealthExperts.com signifies acknowledgment of and agreement to our Privacy Policy. You further acknowledge and agree that JustHealthExperts LLC may, in its sole discretion, preserve or disclose content posted by you, as well as your information, such as email addresses, IP addresses, timestamps, and other user information, if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process, enforce the terms of use, or respond to claims from third-parties.

A purchase on this site entitles you to chat/communicate with your selected doctor and ask unlimited questions for 48 hours. You may upload files, photos, x-rays, and lab reports for the doctor to see. 

*We don’t issue prescriptions on our website. 

*Any questions submitted on our site will be held in the highest confidence.

*In most cases, the doctor is able to tend to chat requests instantly but may be delayed at times. Please allow 1- 6 hours for a response if the doctor is not able to address your inquiry immediately. 

*Refunds may be issued if the response takes longer than 6 hours and/or if the response falls outside of acceptable medical information as deemed by another licensed physician.


1.2   JustHealthExperts.com does not provide medical advice.  The content of JustHealthExperts.com is for informational purposes only.   JustHealthExperts LLC does not directly or indirectly practice medicine or dispense medical services as part of this site. The information should not be considered complete, nor should it be relied on to suggest a course of treatment for a particular individual. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.  Under no circumstances should you attempt self-treatment or treatment of someone else based on anything you have seen or read on JustHealthExperts.com.

1.3   No physician-patient relationship. The services of JustHealthExperts.com do not establish a physician-patient relationship between you and JustHealthExperts LLC or any other party.   The services of JustHealthExperts.com are not intended as a solicitation for individuals to become patients or clients of JustHealthExperts LLC or any other party.

1.4   Always seek the advice of your physician.  A proper diagnosis of any medical condition requires a complete medical exam.  Always seek the advice of your local physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on JustHealthExperts.com or any information you receive from using this website.

1.5   No Endorsements.  JustHealthExperts.com is an advertising platform.  JustHealthExperts.com does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the website. Reliance on any information provided by JustHealthExperts.com, JustHealthExperts LLC employees, others appearing on JustHealthExperts.com, or other visitors to JustHealthExperts.com is solely at your own risk.

1.6 JustHealthExperts.com allows for an interactive chat between the user and healthcare professional. Once the doctor is notified of an impending inquiry, they are tasked with posting a response as soon as possible.  In cases where the doctor is pre-occupied with another patient or may be consulting with other specialists about the inquiry, a response should be delivered within 6-24 hours.  


2.1   With the exception of “Third Party Submissions” (defined below), all content on the JustHealthExperts.com website, including without limitation, the text, software, scripts, tools, graphics, photos, sounds, music, videos, and interactive features (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to JustHealthExperts LLC The Content and Marks are protected to the maximum extent permitted by intellectual property laws and international treaties. Content displayed on or through JustHealthExperts.com is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, and international conventions.

2.2   Any reproduction, modification, creation of derivative works from or redistribution of the site or the collective work, and/or copying or reproducing the sites or any portion thereof to any other server or location for further reproduction or redistribution is prohibited without the express written consent of JustHealthExperts LLC.

2.3   You further agree not to reproduce, duplicate or copy Content from JustHealthExperts.com without the express written consent of JustHealthExperts LLC, and agree to abide by any and all copyright and other legal notices displayed on JustHealthExperts.com. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in JustHealthExperts.com. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of JustHealthExperts.com.




3.3   Although JustHealthExperts LLC attempts to ensure the integrity and accurateness of JustHealthExperts.com, it makes no guarantees whatsoever as to the correctness or accuracy of the site. It is possible that JustHealthExperts.com could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to the site by third parties. In the event that an inaccuracy arises, please inform JustHealthExperts.com so that it can be corrected.


4.1   JustHealthExperts LLC grants you a limited, revocable, nonexclusive license to access JustHealthExperts.com for your own personal use.

4.2   In order to access some features of JustHealthExperts.com, you will have to create an account. You may never use another’s account without the account holder’s permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify JustHealthExperts LLC immediately of any breach of security or unauthorized use of your account. Although JustHealthExperts LLC will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of JustHealthExperts LLC or others due to such unauthorized use.

4.3  You agree not to use or launch any automated system, including without limitation, “robots,” “spiders,” and “offline readers” that accesses JustHealthExperts.com. You agree not to collect or harvest any personally identifiable information, including account names, from JustHealthExperts.com, nor to use the communication systems provided by JustHealthExperts.com for any commercial solicitation or illegal or improper purposes.

4.4     Notwithstanding the foregoing, JustHealthExperts LLC grants the operators of recognized international public search engines, such as Google and Bing permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials. JustHealthExperts LLC reserves the right to revoke these exceptions either generally or in specific cases.

4.5.    Termination of Service: You agree that JustHealthExperts LLC, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of JustHealthExperts.com (or any part thereof), immediately and without notice, and remove and discard any content within JustHealthExperts.com, for any reason, including, without limitation, if JustHealthExperts LLC believes that you have acted inconsistently with the letter or spirit of the Terms of Use. Further, you agree that JustHealthExperts LLC shall not be liable to you or any third-party for any termination of your access to JustHealthExperts.com. Further, you agree not to attempt to use JustHealthExperts.com after said termination.


5.1     The JustHealthExperts.com website may permit the submission of text, audio, video, or other content submitted by you and other third parties such as health care professionals you interact with on the website (“Third Party Submission(s)”) and the hosting, sharing, and/or publishing of such Third Party Submissions.

5.2     Third Party Submissions include, but are not limited to, health care information, profile submissions, comment postings, and any other interactive area of JustHealthExperts.com.

5.3     By posting, submitting or uploading Third Party Submissions to any area of JustHealthExperts.com, you automatically grant, and you represent and warrant that you have the right to grant, to JustHealthExperts LLC an irrevocable, perpetual, non-exclusive, fully paid, sublicensable, transferable, worldwide license to use, copy, perform, display, and distribute said Third Party Submissions and to prepare derivative works of, or incorporate into other works, said Third Party Submissions, and to grant and authorize sublicenses (through multiple tiers) of the foregoing. Furthermore, by posting Content to JustHealthExperts.com, you automatically grant JustHealthExperts LLC all rights necessary to prohibit any subsequent aggregation, display, copying, duplication, reproduction, or exploitation of the Third Party Submissions by any party for any purpose.

5.4     You acknowledge that the interactive features on JustHealthExperts.com are not for private communications. You acknowledge that you have no expectation of privacy with regard to any submission to JustHealthExperts.com. JustHealthExperts LLC cannot guarantee the security of any information you disclose through JustHealthExperts.com.  You make such disclosures at your own risk.

5.5     By posting Third Party Submissions to JustHealthExperts.com or by using chat, a commenting feature, or other interactive area of the website, you specifically agree to comply with each of the following:

(a)     You will not post or transmit any material that violates or infringes the rights of any other party, including, without limitation, rights of privacy, rights of publicity, copyright, trademark, or other intellectual property rights.

(b)    If your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the material, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the material.

(c)    You have fully complied with any third-party licenses relating to the material you post or transmit and have done all things necessary to successfully pass through to JustHealthExperts LLC any required terms.

(d)    You will not post or transmit any material that is false, deceptive, misleading, or deceitful.

(e)    You will not post or transmit any material that is abusive, hateful, racist, bigoted, sexist, harassing, threatening, inflammatory, defamatory, vulgar, obscene, sexually-oriented, profane or is otherwise in violation of any applicable law, rule or regulation.

(f)    You will not post or transmit any material that deceptively impersonates any person or entity.

(g)    Your username or the material you submit is not named in a manner that misleads users into thinking that you are another person or company.

(h)    You will post content that constitutes or contains any form of advertising or solicitation or for commercial purposes. Do not post a URL unless it directly answers a user’s question.

(i)    You will not post or transmit any software or computer files that contains malware, computer viruses, worms, Trojan horses, rootkits, spyware, adware, and other malicious or unrequested software, computer code, or file.

(j)    You will not post or transmit any content that is intended to promote or commit an illegal act.

Failure to comply with the above rules may lead to you being immediately and permanently banned, with notification to law enforcement and/or your internet service provider.

5.6     When posting Third Party Submissions, you agree never to use a third-party agent, service, or intermediary that offers to post Third Party Submissions to JustHealthExperts.com on your behalf (“Posting Agent”). Posting Agents are not permitted to post Third Party Submissions on behalf of others, to cause Third Party Submissions to be so posted, or otherwise access JustHealthExperts.com to facilitate posting Third Party Submissions on behalf of others, except with express written permission from JustHealthExperts LLC

5.7     JustHealthExperts LLC reserves the right to modify or discontinue, temporarily or permanently, its website, including its interactive features, product reviews, comments (or any part thereof) with or without notice at any time. You agree that JustHealthExperts LLC shall not be liable to you or to any third party for any modification, suspension, or discontinuance of any service.

5.8     You are and shall remain solely responsible for any and all Third Party Submissions you make through JustHealthExperts.com. You acknowledge that any information you disclose through JustHealthExperts.com becomes public information and can be used by people you do not know. Accordingly, you should exercise caution when deciding to disclose any information on JustHealthExperts.com. Any such disclosures are at your own risk.

5.9     JustHealthExperts LLC does not prescreen Third Party Submissions submitted and JustHealthExperts LLC has no duty to monitor any interactive area of its website. Although we may monitor or review Third Party Submissions from time to time, we do not actively monitor the Third Party Submissions of the interactive areas and we are not under any obligation to do so. Each user is solely responsible and liable for the content of his or her Third Party Submissions, and we are not responsible in any way for the content or opinions expressed therein. We have the right, but not the obligation, to remove, edit or move, at any time, any material posted, in each case as we deem appropriate. JustHealthExperts LLC may refuse, to post, deliver, remove, modify or otherwise use or take any action with respect to any Third Party Submission.

5.10     You acknowledge that by participating in any interactive area, blog, comment section, or forum on this website, you are granting JustHealthExperts LLC the unrestricted right, throughout the world and in perpetuity, to copy, sublicense, adapt, transmit, perform, display or otherwise use, at no cost whatsoever to JustHealthExperts LLC, any and all material or content you post or submit, including, without limitation, all intellectual property rights embodied therein.

5.11     Account registration and verification may be required in order to access an interactive area or otherwise post Third Party Submissions. During registration, all users are required to provide accurate, complete and current information about themselves in all required fields. Should any of your own information change after submitting it to JustHealthExperts.com, you are required to update that information immediately.

5.12     If you post Third Party Submissions on  JustHealthExperts.com, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your account. You must immediately notify JustHealthExperts LLC of any unauthorized uses of your account or any other breaches of security. JustHealthExperts LLC will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

5.13     You must not describe or assign keywords to your Third Party Submissions, in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and JustHealthExperts LLC may change or remove any description or keyword that it considers inappropriate or unlawful in JustHealthExperts LLC’s sole discretion.


6.1     You understand that when using the JustHealthExperts.com website, you will be exposed to Third Party Submissions from a variety of sources, and that JustHealthExperts LLC is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Third Party Submissions. You further understand and acknowledge that you may be exposed to Third Party Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against JustHealthExperts LLC with respect thereto, and agree to indemnify and hold JustHealthExperts LLC, its owners, operators, affiliates, and agents, licensors and licensees, harmless to the fullest extent allowed by law regarding all matters related to your use of the site.

6.2     JustHealthExperts LLC does not endorse any Third Party Submission or any opinion, recommendation, or advice expressed therein, and JustHealthExperts LLC expressly disclaims any and all liability in connection with Third Party Submissions.

6.3     JustHealthExperts LLC does not permit copyright infringing activities and infringement of intellectual property rights on its Website, and JustHealthExperts LLC will remove all Content and Third Party Submissions if properly notified that such Content or Third Party Submission infringes on another’s intellectual property rights. JustHealthExperts LLC reserves the right to remove Content and Third Party Submissions without prior notice.

6.4     If you are a copyright owner or an agent thereof and believe that any Third Party Submission or other Content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material;

• Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;

• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

JustHealthExperts LLC’s designated Copyright Agent to receive notifications of claimed infringement is:

JustHealthExperts LLC
Attn: DMCA Agent
12470 Josephine St.
Thornton, CO 80241

You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.

6.5     Counter-Notice. If you believe that your Third Party Submission that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your Third Party Submission, you may send a counter-notice containing the following information to the Copyright Agent:

• Your physical or electronic signature;

• Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;

• A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and

• Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in Denver, Colorado, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Copyright Agent, JustHealthExperts.com may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at JustHealthExperts.com sole discretion.

7. Indemnity

7.1     You agree to defend, indemnify and hold harmless JustHealthExperts LLC, its affiliated companies, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

(a)     your use of and access to the JustHealthExperts.com website;

(b)     your participation in any interactive area of the JustHealthExperts.com website including the forums, videos, and comment sections and any material posted by you thereto.

(c)     your violation of any term of these Terms of Service;

(d)     your violation of any third party right, including without limitation any copyright, property, or privacy right;

(e)     your violation of any law, rule or regulation of the United States, any state, or any other country;

(f)     any claim that one of your Third Party Submissions or a Third Party Submission posted using your account caused damage to another third party.

(g)     any other party’s access and use of JustHealthExperts.com with your account.

7.2     This defense and indemnification obligation will survive these Terms of Service and your use of the JustHealthExperts.com website.

8. Governing Law / Disputes

8.1     You agree that the JustHealthExperts.com website shall be deemed solely based in the State of Colorado;

8.2     The JustHealthExperts.com website shall be deemed a passive website that does not give rise to personal jurisdiction over JustHealthExperts LLC, either specific or general, in jurisdictions other than Colorado.

8.3     Governing Law / Jurisdiction: These Terms of Use will be governed and interpreted in accordance with the internal laws of the State of Colorado applicable to agreements entered into and to be wholly performed therein, without regard to principles of conflict of laws.  If any provision of this Agreement is found to be invalid or unenforceable, such provision shall be severed from the remainder.

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